Finding a health care team that is knowledgeable about HIV care is an important step. Your health care team will help you manage your care and treatment.

An HIV test can be conducted in under 20 minutes and involves collecting a small sample of blood or a swab of cells from the inside of your cheek. Although there is no cure for HIV, today’s medication has made it easy to treat and manage. Early treatment and medication adherence are the keys to managing HIV long-term. We recommend that anyone who is sexually active gets tested for HIV at least every 3 to 6 months.



The Human Immunodeficiency Virus (HIV) is transmitted through sexual contact and direct contact with blood. Once it enters the body it attacks the immune system and makes a person vulnerable to other infections. Unlike some other viruses, the human body can’t get rid of HIV completely. Once you have HIV, you have it for life. But with proper medical care, HIV can be controlled. People with HIV who get effective HIV treatment can live long, healthy lives and protect their partners.


What should I do if I just got diagnosed with HIV?

Receiving an HIV diagnosis can be life-changing. You may feel many emotions—sadness, hopelessness, or anger. Allied health care providers and social service providers can help you work through the early stages of your diagnosis. They are often available at your health care provider’s office.


Do I need an appointment?

You can visit our clinic regardless of your age, gender or sexual orientation and if you're under 16 the clinic staff won't tell your parents.

Most of the time we are walk-in and you don't need to schedule your visit in advance. Due to COVID-19 patient visits have changed, so call in advance to check opening hours and make schedule your visit. On the day, make sure you allow enough time for paperwork and don;t forget your mask.

What to expect at your visit.

During your medical visit, your health care provider may ask questions and conduct routine medical exams to see how HIV is affecting your body.

Your health care provider may:

  • Take a blood sample to check your viral load.

  • Look for other kinds of infections or health problems. Some health problems may weaken your body, make your HIV worse, or prevent your treatment from working.

  • Give you immunizations, if you need them.

  • Discuss, prescribe, and monitor your HIV medicine.

  • Discuss ways to help you follow your treatment plan.

  • Help identify other support you may need.

Follow-up Appointments

  • Use a calendar to mark your appointment days.

  • Set reminders on your phone.

  • Download an app on your phone that can help remind you of your medical appointments.

  • Keep your appointment card in a place where you will see it.

  • Ask a family member or friend to help you remember your appointment.


The evidence is in.


Face coverings keep us safer and help slow COVID-19. That’s an important fact to remember the next time you visit us or meet up with friends inside a public venue.

Combined with regularly sanitizing our hands and social distancing, we can all help slow the spread of a pandemic that continues to infect people all over the world and right here in Dallas, TX.

CONFIO is closely monitoring the coronavirus outbreak, known as COVID-19. We regularly treat patients with infectious diseases, and CONFIO physicians, nurses, and clinical staff are highly trained in infection prevention protocols. Specific to COVID-19, we are following the procedures outlined by the CDC and state and federal healthcare authorities.

As always, if you are experiencing a medical emergency, call 911. If available, put on a face mask before emergency medical services arrive.

Don't worry. It's an easy process!


Schedule your Appointment

Save time and fill out your new patient paperwork online. Remember to bring a form of ID.


Your Labs


We will conduct a health assessment and order a series of lab work. We will then schedule your next visit.


Meet with
our Provider


The provider will look over your labs and make sure everything is okay and answer any questions.


Come back for
a follow-up

You will be scheduled to come back to keep track of your lab results, medical visits, and care..


Medication Is Mailed Ou

You will receive your medication or can pick up at your preferred pharmacy.

Appointment Checklist 

These items will help expedite the process but if you are missing any or all of the documents above, still come to your appointment. A staff member will work with you to connect you to care. Photo ID, Proof of Residence (ex. current phone or electricity bill) or Info About Current Living Status, and Proof of Income (if applicable)